Shipping policy
Welcome to Kofinas Protocols, your ultimate destination for supplements for prenatal care. We're committed to delivering exceptional service and a seamless shopping experience. To address your concerns regarding orders and cancellations, we've outlined the Shipping and Cancellation Policy below.
Shipping Policy:
• Order Processing: Kofinas Protocols processes orders promptly, generally within 1-3 business days upon purchase confirmation. Shipping times may vary based on the selected shipping method during checkout.
• Shipping Charges: Shipping fees are a flat fee of $10.00 for all orders.
• Delivery Locations: Currently, we provide shipping services only within the United States. Regrettably, international shipping is not available at this time.
• Order Tracking: Once your order is dispatched, a confirmation email containing tracking details will be sent. This allows you to monitor the shipment until it reaches your specified address.
• Delivery Assistance: Should you require any delivery-related assistance, please contact our customer service team at providing your order number for prompt assistance.
Cancellation Policy:
• Cancellation Window: You can cancel an order within 24 hours of purchase by contacting our customer service team at Upon confirmation, the cancellation will be processed.
•Damaged, Defective, or Wrong Product Received: In the rare event that you receive a damaged, defective, or incorrect product, please notify us immediately. We will arrange for a replacement or issue a refund as appropriate.
We strive to provide excellent service, and your satisfaction is our priority. For any inquiries or concerns, please reach out to us at Thank you for choosing Kofinas Protocols.